Delivery & Pickup

Holiday Schedule:

We will be closed from Saturday 10/02 to Tuesday 13/02 for Chinese New Year and reopen on Wednesday 14/02/2024. 

1. Home Delivery Schedule:

All orders placed before 2pm Monday-Friday are eligible for Next day (Non-Public Holiday) any time between 10am-7pm.

Please find below the delivery dates for different areas across Hong Kong:

Hong Kong Island -Tuesday to Saturday

Sai Kung / Tseung Kwan O / Clearwater Bay - Wednesday/Thursday

Kowloon - Wednesday/Saturday

Discovery Bay - Sorry, unable to deliver to DB at the moment

Tung Chung / Ma Wan - Wednesday

Rest of New Territories - Wednesday/Friday

2. Pickup in Ap Lei Chau Schedule Monday - Friday:

Orders placed before 12pm will be available at 3:30pm-4:00pm and can be available for Pickup next day in the morning with notification via whatsapp or email, or call 28890396.

Orders placed after 12pm will be available from 3:30pm the following day.

Please collect your order by 4:00pm

All Pickup Orders receive automatic 10% discount at Checkout

Any Pickup Orders below $400 will incur a $50 Pickup Charge.

Pickup Address: Room 404, Oceanic Industrial Building
2 Lee Lok St, Ap Lei Chau

Refrigerated Vehicles for Delivery

Delivery Transport Vehicles: We use our own refrigerated trucks and HAVI (formerly SF Express) to transport all our deliveries with their refrigerated trucks to ensure your delivery is kept chilled or frozen at all times.

We deliver to Hong Kong Island, Kowloon, New Territories, and some outlying islands areas including Tung Chung, and Ma Wan.

Deliveries are restricted to addresses within 30 meters of a legal parking space. If our driver is unable to legally park, please meet our staff at the closest legal unloading / stopping area to collect your order.

We can deliver to Clearwater Bay but unfortunately not to Po Toi O or Tai Miu. 
We can deliver to deliver to Sai Kung but unfortunately not to Pa Tam Chung and Hoi Ha Wan.
We can deliver to New Territories but unfortunately not to Discovery Bay, Sha Tau Kok, Lo Wu, Ta Kwu Ling, Man Kam To, Lok Ma Chau, Lau Fau Shan, Tai Po - Plover Cove (including Luk Keng), Lung Kwu Tan, Mai Po, Mui Wo.


Important: Delivery times & Hong Kong traffic
We cannot guarantee an exact time for delivery on your selected delivery date but majority of orders across Hong Kong is estimated between 10am-7pm. If you are only available in the evenings for delivery, please make suitable arrangements for your order to be left with your concierge, or neighbour.

We endeavor to deliver within the estimated time slot however if you require your order delivered by a specific time for an event/function, we highly recommend that you order one day in advance. If required for Saturday evening, place your order on Thursday by 2pm to ensure delivery arrives on Friday and ready for Saturday evening.

Not in during delivery?

If you are not in when we deliver, we, or HAVI, will call you to arrange a suitable place to leave your goods. We recommend that if you know that you will not be in, to leave a cooler box with ice outside your premises to ensure your goods are kept in good conditions until you return. We are not responsible for the condition of your goods if you are unable to receive your goods and/or if no facilities have been made available to leave your goods in a good condition.

Weather Delays

If the HK Observatory issues a Black Rain warning or T8 warning all delivery services will stop and then continue when the warning is reduced which may mean your delivery will be delayed till the next day depending on the time of the warning.

Public Holidays

We currently offer limited deliveries on public holidays. Please make sure you place your order in advance of a public holiday

*Delivery fee $100 applies for any orders less than $700. (New Territories area will need a minimum of $1000 to quality for free delivery) Please consider our pick up option available Monday - Friday and save 10% off your total Order amount.

An example of our delivery times is below:

Orders in before 2pm on Mondays can be delivered on Tuesdays (10am-7pm)

Orders in before 2pm on Tuesdays can be delivered on Wednesdays (10am-7pm)

Orders in before 2pm on Wednesdays can be delivered on Thursdays (10am-7pm)

Orders in before 2pm on Thursdays can be delivered on Fridays (10am-7pm)

Orders in before 2pm on Fridays can be delivered on Saturdays (10am-7pm)

For orders received after 2pm* on Fridays, Saturdays, or Sundays, soonest delivery will be on Tuesdays (10am-7pm).